Heaven Guardian Return Policy : Your Security Guaranteed
At Heaven Guardian, we prioritize the safety and satisfaction of our customers. Our return policy ensures you’re protected from account recalls and similar issues, offering peace of mind with every purchase. Here’s an overview of our warranty policy and the steps to resolve issues effectively.
I. Comprehensive Warranty Policy
When you purchase an account from Heaven Guardian, you’re protected under our account recall warranty. This warranty covers situations where your account is hacked or stolen, starting from the date of purchase.
Here’s how it works:
- If an account is recalled, you’ll receive store credit equivalent to the original purchase price.
- This credit can be used for any of our services, ensuring you stay ahead in your gaming journey.
Note: While we provide robust recall protection, Heaven Guardian is not liable for in-game bans, bugs, locks, or rollbacks unrelated to our warranty terms.
II. Quick and Reliable Support Process
If you notice unusual activity on your game or email, follow these steps immediately:
- Contact Us:
Reach out via:- Email: contact.heavenguardian@gmail.com
- Discord: Heaven_Guardian
- Provide Information:
- Attach proof of purchase (e.g., receipt or transaction ID).
- Include screenshots and detailed descriptions of the issue for our team to review.
- Investigation Process:
- Our dedicated security team will investigate your case promptly.
- Most cases are resolved within hours, but complex situations requiring deeper investigations may take longer.
- Resolution:
- If the account is recoverable, you’ll regain access quickly.
- If not, our team will deliberate and update you on the next steps.
Important: Communication with game support can sometimes delay the process. While we work to resolve issues efficiently, external game developers’ policies may extend resolution timelines.
Why Choose Heaven Guardian?
- Lifetime Warranty: Enjoy unmatched account protection.
- Fast Support: Quick resolutions to minimize disruption to your gameplay.
- Store Credit: Get value back for any recalled accounts.
Heaven Guardian Return Policy reflects our commitment to your security and satisfaction. Whether you’re a competitive player or a casual gamer, we ensure you stay ahead without worries.
For more details on account security, visit our Help Center.