Contact Heaven Guardian

Need help with a product, order, payment, delivery, or custom request? The Heaven Guardian team is here to assist you before and after your purchase.

You can contact us anytime by email or Discord. We are mostly available during European and Asian hours, and we usually reply within 24 hours. If we are online, you may receive a response much faster.

Contact Information

Email: contact@heaven-guardian.com
Discord: Heaven_Koi
Response Time: Usually within 24 hours
Availability: European and Asian hours (14:00 – 01:00 UTC)

How We Can Help

You can contact us for:

• Product and account questions
• Order and payment support
• Delivery assistance
• Warranty and after-sales support
• Custom account requests

Send Us a Message

Use the contact form below and include as much detail as possible so we can help you faster.

FAQ

1. How long does it take to get a reply?

We usually reply within 24 hours. If we are online, you may receive a response much sooner.

2. Can I contact you before buying?

Yes. You can contact us before placing an order if you need more information or help choosing the right account.

3. Do you provide support after purchase?

Yes. We also help with delivery follow-up, account questions, and warranty-related support.

4. What is the fastest way to contact you?

Discord is usually the fastest option when our team is online. Email is ideal for detailed requests.