Shipping & Payment

I. Payment and fee

Buyers need to check the payment account before making the transaction, if there is a delay in the transfer due to the buyer or the payment service provider, we will not be responsible for trading the account to the buyer until the money is in our account.

II. Payment type

Heaven Guardian offers a various solution of paiement throughout its website like VISA, Master Card, Google Pay. But we also allow customers to pay with cryptocurrency like USDT or Skrill, If you would like to use on these last type of paiement you will have to contact us through our mail, discord or using our contact formular.

II. Account informations send

The product’s information will be send to the contact that the buyer gave during the order’s process. The buyer will get the informations within the next 48hours or will be reimbourse if the product isn’t anymore available. Then if you are buying a game account, it could be necessary to exchange with an Heaven Guardian’s team member to get full access of it. Our customer service team will guide you through setting up strong passwords, enabling two-factor authentication, and implementing additional security measures to protect your account from unauthorized access. If you encounter any technical difficulties during the installation or usage of your digital product, our skilled support agents are available to provide step-by-step guidance and troubleshooting assistance. Our customer service team actively listens to your suggestions and experiences, continuously working towards improving our services and enhancing your overall satisfaction.